EL CASHIER
Company: El Pollo Loco
Location: El Cajon
Posted on: October 3, 2024
Job Description:
Pay Range: $20.00 - $30.00
Listed wages are based on company-wide ranges. Actual earnings will
vary based on factors such as: restaurant brand, experience,
education, geography, applicable minimum wage, unit volume(s),
hours worked & potential overtime pay.
Position Purpose:
Takes guest's order in a friendly and courteous manner and accepts
payment from guests.
Placement in the Organization:
Reports to Assistant and General Manager.
Responsibilities/Duties/Activites:
- Follows company food handling and safety procedures.
- Counts cash before and after working register.
- Recognizes, greets, takes guest order, and uses suggestive
and/or upselling for every order taken.
- Uses Micro's system to enter orders, corrects mistakes;
communicates to manager when void occurs or problem arises.
- Collects payment, gives guest correct changes.
- Gives guest receipt, points out beverage and salsa bar, thanks
guest, and gives proper departing comment.
- Utilizes total guest satisfaction and pleasantly/quickly
corrects mistakes and answers guest's questions.
- Maintains correct flow of orders at drive-thru window
- Uses wireless or intercom communication system to communicate
with guest (drive-thru).
- Works at a pace that enables the drive-thru team to meet or
exceed company service time standards (drive-thru)
- Responsible for proper cash handling and any cash shortages
and/or overages.
- Cleans and sanitizes entire work area
- Regularly assists expediter and/or service assistant.
- Assists in training new cashiers
- Periodically performs additional duties as assigned by direct
supervisor. Qualification Standards
- Must meet government regulation pertaining to health risk
concerns about food handling.
- Must be able to communicate with guests.
- Must have basic math skills
- Must be able to observe an ensure product is prepared and
presented to company standards. Physical Requirements:
- Reaches, bends, stoops, scrubs, lifts, and wipes.
- Must have high level of mobility/flexibility.
- Must be able to work under heavy stress/pressure during peak
times.
- Exposure to heat, steam, smoke, cold and odors.
- Requires continual standing and walking.
Keywords: El Pollo Loco, Escondido , EL CASHIER, Hospitality & Tourism , El Cajon, California
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