MANAGER, TECHNOLOGY INFRASTRUCTURE
Company: LA28
Location: Los Angeles
Posted on: October 20, 2024
Job Description:
The Summer Olympic and Paralympic Games will be hosted in Los
Angeles, California in 2028, returning to the United States for the
first time in over 30 years. 2028 will be the first time LA hosts
the Paralympic Games, creating an opportunity to expand awareness,
understanding and inclusion of people with disabilities.
Do you have the right skills and experience for this role Read on
to find out, and make your application.
LA28, the organizers for the 2028 Olympic and Paralympic Games in
Los Angeles, is on a mission to create an unparalleled Games
experience for athletes, fans, partners, our community and our
people. Our vision is to collectively create what's next through
sport, community and the power of our differences. The LA28
organizing committee is an independent, non-profit organization
that is privately funded and governed by a board of directors.
Manager, Technology Infrastructure Responsible for the overall
effectiveness and efficiency of IT cloud infrastructure, network
operations, and endpoints in accordance with established procedures
and practices. Support IT Operations, maintaining the
organization's networking hardware, MDM/EMM solution, and other
systems for 200-300 end-users (and growing) in multiple
geographical locations, ensuring highest levels of customer
satisfaction, and that systems are designed and implemented to the
highest security standards. Key Responsibilities:
- Administer endpoint and cloud infrastructure to manage the full
enterprise fleet of corporate owned laptops, IoT devices, and
employee BYOD mobile phones.
- Work collaboratively with cyber security team to create and
enhance security and management profiles for devices.
- Manage application and device policy pilot groups, deployments,
application onboarding, patching policy automation tools to support
technology team projects.
- Work with internal and external stakeholders to understand
project requirements, set expectations and elevate user
adoption.
- Maintain a schedule for recurring maintenance and renewal
tasks.
- Create, contribute, and maintain project plans for internal
projects.
- Train team members on new initiatives, process, and create
documentation for infrastructure changes, endpoint management
policies and automation workflows.
- Ensure compliance with accessibility standards across all
venues and infrastructure projects to foster an inclusive
environment for people with disabilities.
- Participate in Technology strategy planning activities,
leveraging current knowledge and future vision of infrastructure
solutions and technology services to ensure strategies align with
best practices and organizational needs.
- Support evaluation of emerging technologies to identify,
assess, prioritize, recommend, develop, implement, and support
cost-effective technology solutions procurements. Background &
Qualifications:
- 5+ years of related experience with IP network principles such
as VLAN, TCP/IP, DNS, DHCP, WLAN networking protocols,
administration of firewalls, switches, and wireless controllers.
Cisco Meraki experience a plus.
- 3+ years of related experience in managing enterprise devices
through a central configuration tool including device policy
creation, application profiles, and application deployments for
Android, iOS, macOS, and Windows.
- Proven experience implementing and administering Microsoft
Office 365, VoIP solutions, backup and data recovery tools, email,
Identity and Access Management (Active Directory, Azure Active
Directory, EntraID).
- Hands-on knowledge of the procedures used in the installation,
modification maintenance and repair of IT hardware and software,
Windows and macOS laptops.
- Comfortable using command line tools to configure or
troubleshoot cloud services, endpoint devices, and/or network
devices.
- Well-developed analytical and problem-solving skills.
- Strong attention to detail, highly organized, and able to
create documents and visual diagrams of environment
architecture.
- Fluent in ITSM tool operation and best practices. Experience
with ServiceNow a plus.
- Excellent practical technical skills and desire to learn and
adapt new technologies, while maintaining in-depth knowledge of
available products and solutions.
- Experience in onboarding Enterprise applications using standard
technologies such as SAML and SSO.
- Domain management experience including DNS records.
- Experienced in identification of cyber risks and taking
proactive action. Physical Requirements:
- Work in an open office setting across multiple floors.
- Ability to carry multiple laptops, switches, access points,
desktop screens, and peripherals up to 50lbs between locations.
Position Requirements: Education/Training/Certifications:
- CCNA or equivalent.
- ITIL v4 or equivalent for IT service management.
- Microsoft or equivalent IT certifications are a plus.
Expectations:
- Ability to perform patiently and efficiently in a fast-paced
environment while supporting multiple tasks and priorities.
- Possess personal drive to start a project and see it through to
completion.
- Ability to work in the office 4-5 days a week.
- Excellent interpersonal skills including the ability to work
with individuals at all levels in the organization and strong
relationship building abilities.
- Ability to effectively communicate technical issues to
non-technical people.
- Flexible on-call availability, with the ability to respond
remotely as needed.
- Values reliability, consistency, and a passion for
excellence.
- Ability to remain calm under pressure. Submission Requirements:
- Resume The annual base salary range for this position is
$85,000.00 - $105,000.00. The pay scale provided is the range that
LA28 reasonably expects to pay as starting base compensation for
this role. All LA28 compensation remains subject to final
determination based on individual candidate qualifications,
experience, or other reasonable criteria consistent with LA28's
operational business needs and applicable law. LA28-USOPP does not
provide relocation assistance. LA28 is committed to operating fair
and unbiased recruitment procedures allowing all applicants an
equal opportunity for employment, free from discrimination on the
basis of religion, race, sex, age, sexual orientation, disability,
color, ethnic or national origin, or any other classification as
may be protected by applicable law. We strive to build a team that
is diverse, inclusive and encourages qualified candidates of all
backgrounds, perspectives, and identities to apply. We will
consider all qualified candidates with criminal histories in a
manner consistent with local law.
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Keywords: LA28, Escondido , MANAGER, TECHNOLOGY INFRASTRUCTURE, Executive , Los Angeles, California
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