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Senior Manager of Product Education

Company: VirtualVocations
Location: Orange
Posted on: October 19, 2024

Job Description:

A company is looking for a Senior Manager, Product Education to develop and implement a vision for product learning.



Key Responsibilities

Conduct customer research to understand user needs and knowledge gaps
Develop strategies and manage resources for product education initiatives
Oversee the Technical Writing team to enhance product documentation and create educational content



Required Qualifications

4+ years of experience in customer education, instructional design, or technical writing in a SaaS or technology company
1+ years of experience in a people management role
Experience in developing long-term strategies, including resource planning and goal setting
Experience in setting up measurement strategies for training content effectiveness
Familiarity with the needs and practices of marketers and/or growth teams is a plus

Keywords: VirtualVocations, Escondido , Senior Manager of Product Education, Executive , Orange, California

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